PicklePlay has a website and an app, which is why I have chosen them. You can use either with your login username (email) and password. The website version of PicklePlay is clubs.pickleplay.com and it is easier to navigate and book or leave a Pickleball session.
There are three videos in the YouTube Playlist below, which I created for our local Wyre Forest Pickleball group so the detail may not be relevant for your area but the content and how you use it is. Note that the tutorials are for the website version of PicklePlay, not the mobile app. The mobile app works slightly differently, but still works very well nevertheless, the language on the buttons for adding yourself to events is just a little different.
Video 1 - logging into PicklePlay via a web browser (not mobile app), can only be done on a lap/desktop computer or iPad
Video 2 - password reset, if required, as the initial password you receive is quite complicated
Video 3 - how the waitlist process works, when a session is full
When I add you to PicklePlay using the email address you have supplied, you will receive 3 emails from PicklePlay:
Email 1: subject line will say: Invitation to PicklePlay from [Club Name], this is the only email you need to pay attention to and it includes your login details (email and password), note the password is a randomly generated password, which you can change later if you wish, but is needed to login with.
Email 2: subject line will say: Club Invitation, please ignore this email for now, as it is inviting you to download the app and for now avoid that route. If you are confident with using mobile apps, you can of course download it and use the login details from Email 1. The website version of PicklePlay is just so much easier to navigate around and that’s why I recommend using the web version, which can be accessed via a desk/lap top or iPad. Of course for sending each other messages, the mobile app is best.
Email 3: subject line will say: Welcome to the PicklePlay Community!, this is just a general email from PicklePlay to let you know about their booking system and app. You can also ignore this email.
Please follow the instructions in the videos.
If you get stuck or do not know how to login to the booking system, I am able to assist you over the phone, please get in touch with me via email or text. There’s no need to struggle with it, I am here to support you with it. Having a booking system means it will be so much simpler for getting onto sessions and avoiding a lot of unnecessary admin for everyone concerned. If you have issues with the password, I recommend that you just click forgot password on the website version login screen via clubs.pickleplay.com and create an easier password for yourself. There is a PDF, at the end of this web page or via this download link with instructions on how to reset your password and create an easier password for yourself. You do not need to know the old password to reset your password.
